![]() ![]() Label the boxes your belongings are packed in and what is in each box. Keep an inventory of your belongings: An inventory sheet is one of the best ways to keep track of your possessions. ![]() If at any point the services change, ensure that these changes are documented and understood by both parties. Be sure the estimates are based on weight, not cubic feet, and opt for full-value replacement liability insurance. Get three written estimates from different movers based on visits to your home. If an estimate seems too good to be true, it likely is. Get everything in writing: Though most professional movers do give quotes over the phone, it's still a good idea to get written documentation of all the services you are receiving. If an individual's possessions are being held hostage for additional payment not agreed upon when the contract was signed, contact BBB or local law enforcement for help. Additionally, it may not be a legitimate business if the mover uses a rented truck or offers an estimate over the phone before conducting an on-site inspection.īe wary of unusual requests: If a mover asks for a large down payment or full payment in advance, that may indicate a fraudulent business. Watch out for warning signs: When reviewing a company's website, if there is no address or information about a mover's registration or insurance, it is a sign that it may not possess the appropriate policies to protect a consumer's belongings. RELATED: Disney unveils new collection of princess-inspired wedding gownsīBB recommends that consumers follow these guidelines: Other reports to the BBB include items showing up late or damaged or even being hijacked by a shoddy company and held until a higher price is paid. Over 1,100 complaints were filed with BBB against moving companies last year."Īccording to the BBB Scam Tracker, customers report hundreds of thousands of dollars in losses to moving scams every year.Ĭommon problems consumers allege in complaints and Scam Tracker reports include receiving a quote and paying a deposit, but the movers never show up. "We urge consumers to do their due diligence and read ratings and reviews before they hire movers. Bernas, president and CEO of Better Business Bureau. "Consumers need to know that there are many great moving companies available, but you have to do your homework to find them, and BBB.org is a great place to start," said Steve J. Unfortunately, it is also when moving scams tend to spike, according to the Better Business Bureau. I will not contact the BBB for any service provider-related matters, as I feel you are not being fair in your conduct in this matter.Be cautious when looking for moving companies, planning a wedding and booking prom-related activities, the Better Business Bureau says.ĬHICAGO (WLS) - The month of May is a popular time for movers, looking to transition to new homes. I believe the BBB will practice integrity in handling any cases. Since I lodged this case, I must agree with BBB for you to place this case in "answered" status. I will post my review on BBB for this matter as well if you post this case as "answered". Otherwise, I will need to lodge an official complaint with the BBB for not being fair but claiming to be one just for your publicity. I am strongly against publishing this case with an "answered" status. Is this considered "answered" for you? You may close this case, but not with the remark "answered". Please read all their emails to me and see how rudely and badly they are answered. You claim you will help/ensure the victims/consumers receive fair treatment from the service providers, but are you really being fair in this case? You keep siding with Yahoo U.S., although they didn’t perform their job. I hope the BBB will be fair in your conduct. ![]() By the way, could you please explain what the definition of "answered" is? Is BBB considering that even if Yahoo provides me with a reply that doesn’t make any sense, it is considered "answered" and the request is fulfilled? I have firmly informed BBB that you should not publish this case as "answered". If they give me something that has nothing to do with my request, then how could it be considered "answered". I have repeatedly informed you that Yahoo did not provide the required information. Unfair Conduct by BBB | Complaint ID: 19706346ĭear BBB, Thank you. ![]()
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